Help centre
How can we help?
Short, step-by-step guides for Quinn AI Product Quiz, written against the app as it is today.
Get started
- Create a quizLet AI draft a quiz from your catalog, or start from a blank quiz, then review it and publish.
- Add the quiz to your storePut your published quiz on your home page or any page with the Product quiz theme block, and style it in the theme editor.
- Edit questions, answers and logicAdd and reorder questions, set answer types, skip rules and jumps, choose what shoppers see at the end, and preview the result.
Reach shoppers
- Show the quiz as a popupTurn on the Quiz popup app embed to offer your quiz from a floating button, or open it automatically on a delay, scroll or exit intent.
- Share your quiz page and resultsEvery published quiz has its own page with a link and QR code. Shoppers can share results and come back to them.
- How products get pickedWhat AI Matching considers, how budget answers, picks and excludes change the results, and what exact and closest matches mean.
Understand results
- Collect emails and use the Leads pageAsk shoppers for their email before their results (Pro), then find, export and use the addresses on the Leads page.
- Read your analytics and responsesWhat each Analytics section counts, how to change the date range, and what shopper responses add on Pro.
- Connect webhooks and a pixelSend quiz results to your own server, Zapier or Make with a signed webhook, and quiz events to GA4 and Meta with a custom pixel.
Account
Troubleshooting
- My quiz is not showing on my storeA checklist for a quiz that does not appear: publish state, the theme block or popup, which quiz is chosen, and page settings.
- A product is missing from the resultsWhy a product does not appear for a shopper: sales channel, stock, budget, excludes, the 2,500-product limit, or an empty AI credit.
Still stuck?
Email us at info+support@legitimateapps.com. Tell us your store address and what you expected to see, and we will help.